Privacy and Security

Shelton Keller Group is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose any information that identifies you to a third party if requested. In addition, when you place an order with Shelton Keller Group your personal information and credit card information are safe.

What Information Does Shelton Keller Group Collect?

When making a purchase through our Site, we collect your name, billing address, shipping address, phone number, e-mail address and credit card information, in order to process your order. Therefore, when you visit our Site to place subsequent orders, we can save you time by providing your previous account information for you. Once we have collected an email address, we send our email newsletter informing you of news and our special product offers. You are welcome to visit our Site without providing any of this information; however, we are unable to process an order or send a catalog or newsletter without the requested information.

We use cookies, which is a feature of your browser used to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user but may be correlated with identity information in our log files. You can decline cookies through your browser preference options, but you may not be able to use some of our services properly as a result, such as the option to save your username and password.

We also collect the IP address of visitors to our Site and collect aggregate information about the use of our Site. All information described in this section entitled "What information does Shelton Keller Group collect?" constitutes "Data" for purposes of this Privacy Policy.

Shelton Keller Group may collect your email address via cookies and pixels on the Website using trusted third-party partners. These partners may also combine your email information with other information they have access to such as mailing address so that Shelton Keller Group may serve relevant marketing offers to you via email and direct mail. If you do not want Shelton Keller Group to collect information about you, please contact us to opt out at

How Does Shelton Keller Group Use the Collected Data?

We use the Data collected from you primarily to process and fulfill your orders, to notify you of the status of your orders, to send our e-mail newsletter, or to send you targeted marketing information, special product offers, catalogs or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us. Please see our Opt Out Policy section below. 

We also may combine information you have provided to us in communications offline – such as information related to your orders – with the Data you have given us online, to provide a more customized experience for you when you visit our Site.

Communications from Shelton Keller Group to You

We may contact you by e-mail to respond to customer service questions you have submitted, or to address a problem affecting your use of the Site, or to send you a confirmation message upon completion of the account registration process. We may contact you by phone about a quote request or order placed. Unrelated to purchase transactions, we may send you our e-mail newsletter, targeted marketing information, special product offers, catalogs or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us. Please see our Opt Out Policy section below.

With Whom Does Shelton Keller Group Share Information?

As part of our commitment to your privacy, Shelton Keller Group adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We periodically make information, including aggregated information, available to selected third parties, including but not limited to those who share information for direct marketing purposes. You may instruct us not to share information with third parties by calling us at 844-567-1500, emailing us at or writing to us at:

6301 East Stassney Ln
Building 9-100
Austin, TX 78744

We may disclose your Data to a third party if we believe in good faith that the law or legal process requires it, to protect the rights or property of Shelton Keller Group or others, or as otherwise described in this privacy policy.

Notwithstanding any other provision, we may also engage a third-party partner for the purpose of identifying users and delivering to them interest-based content and advertisements. We may share information about you with our partners such as a non-human-readable form of your email or other identifier to ensure the security of your information. Our partners also may collect information directly from your device, such as your IP address, device ID, and information about your browser or operating system; may combine our personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. To opt-out of third-party cookies, please go to To opt-out of the use of your mobile device ID for targeted advertising, please see

How Is Your Information Protected?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All your personal information including your credit card information and sign-in password are always stored in encrypted format. This Website, and more importantly all user information, is further protected by a multi-layer firewall-based security system.

Opt Out Policy

If you would prefer not to receive our newsletter or other electronic forms of communication, you may use the remove functionality located at the bottom of each newsletter or send an e-mail to with 'unsubscribe' in the subject line. Please be sure to e-mail us from the address that you want removed. Furthermore, if you would like to specify that you would not like to share your information for rental, sales or exchanges, please email us at

You can also call us at 844-567-1500 if you would like to be removed from any of our lists.

You may always choose not to provide us with any of the information we request; however, this may limit our ability to provide you with a specific product or service.

Correcting and Updating Your Information

Users of our Site can modify their account information, such as shipping and billing addresses, each time they place an order with us. 

Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Information

If you have any questions about this Privacy Policy or about Shelton Keller Group’s information collection practices, please contact us at